At OpenSell MarketPlace, your safety is our paramount concern. We've developed comprehensive guidelines to ensure that every transaction on our platform is secure, transparent, and positive for all parties involved.
OpenSell is dedicated to creating a marketplace where Nigerians can trade with confidence. We've implemented robust verification processes and educational resources to support safe transactions across the country.
While we work tirelessly to maintain platform integrity, we also encourage all users to follow these essential safety protocols for in-person transactions.
Choose Public Meeting Places: Always arrange meetings in well-lit, populated areas preferably during daylight hours. Shopping malls, cafés, bank lobbies, and areas near police stations are excellent choices.
Bring a Companion: Consider having a friend or family member accompany you, especially for first-time meetings or high-value transactions. If going alone, inform someone you trust about your meeting details.
Share Limited Personal Information: Protect your privacy by sharing only necessary details. Avoid disclosing your home address, financial information, or other sensitive personal data until absolutely required.
Verify Before Payment: Thoroughly inspect items before completing any transaction. Test electronics, check clothing for defects, and ensure all promised components are included.
Avoid Advance Payments: Be cautious of sellers requesting deposits or advance payments, particularly through non-traceable methods. Complete payment only after receiving and verifying the item.
Beware of Unrealistic Deals: If an offer seems exceptionally below market value without reasonable explanation, proceed with additional caution. Research comparable prices before committing.
Document Your Transaction: When possible, request receipts or create a simple written agreement for higher-value purchases. This provides additional security for both parties.
High Pressure Tactics: Be wary of individuals who create artificial urgency or pressure you to complete transactions quickly without proper verification.
Vague Communication: Sellers who consistently provide unclear answers about item condition, history, or meeting arrangements may be attempting to hide important information.
Unusual Payment Methods: Exercise caution if someone insists on unconventional or irreversible payment methods, particularly for high-value items.
Trust Your Instincts: If something feels suspicious or uncomfortable about a transaction or the other party, it's always acceptable to postpone or cancel the meeting altogether.
Platform Reporting: OpenSell provides easy reporting mechanisms for suspicious activity. Don't hesitate to flag concerning users or listings through our reporting system.
Law Enforcement: In cases involving potential criminal activity, please contact your local police in addition to notifying our support team.
Remember that your safety is more important than any transaction. When in doubt, prioritize your personal security over completing a deal.
Have questions or want to report a safety concern? Our dedicated support team is available to assist you. Contact us immediately if you encounter suspicious activity or need guidance on safely completing a transaction.