Join Our Marketplace

Privacy Policy

At OpenSell, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices concerning the collection, use, storage, and disclosure of data when you use our marketplace platform. We encourage you to read this document carefully to understand how we handle your information.

Information We Collect

Account Information: When you register for an OpenSell account, we collect essential personal information including your name, email address, and contact phone number to establish and maintain your account.

Authentication Data: If you choose to register or sign in using Google OAuth, we collect your Google profile information such as name and email address. We do not access, store, or process your Google password or other sensitive Google account data.

Location Information: We collect general location data solely to provide location-based filtering of products, enhancing user experience by showing listings in relevant geographic proximity. This information is processed with appropriate safeguards and is not used for tracking or surveillance purposes.

Listing Content: When you create a listing, we collect the product details, descriptions, pricing information, and images you provide to display on our platform.

Usage Data: We automatically collect certain technical information when you visit our platform, including your IP address, device type, browser information, and interaction patterns with our services to improve functionality and user experience.

How We Use Your Information

Core Service Provision: We use your information primarily to provide, maintain, and improve our platform services, including enabling you to create and manage listings, communicate with other users, and participate in the marketplace ecosystem.

Platform Enhancement: We analyze usage patterns and performance metrics to understand how users interact with our platform, helping us identify areas for improvement and optimize user experience.

Communication: We use your contact information to respond to your inquiries, provide customer support, send administrative notices, and communicate important updates about our services or your account.

Data Protection Commitment: We want to emphasize that we do not use your personal data for marketing, advertising, data mining, or profiling purposes. Your information is exclusively used to deliver the core functionality of our platform and ensure a seamless user experience.

Information Sharing

With Other Users: Your contact details are made available only on your listing's detail page to facilitate direct communication between potential buyers and sellers. Users must be logged in to access this information.

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, subject to confidentiality agreements.

Legal Compliance: We may disclose information when required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or respond to government requests.

Limited Use Policy: We maintain a strict policy against using your personal data for targeted marketing, advertising, or selling to third parties. Your data is used exclusively to support the core functions of the platform as described in this policy.

Platform Limitations and Disclaimer

Hosting Platform Only: OpenSell operates strictly as a platform for hosting product listings and facilitating connections between buyers and sellers. We do not participate in transactions between users and are not responsible for interactions, transactions, or experiences between users occurring on or off our platform.

No Transaction Liability: We explicitly disclaim liability for the quality, safety, legality, accuracy, or any other aspect of products or services listed or purchased through our platform. Users engage in transactions at their own discretion and risk.

Security Measures: While we cannot guarantee completely risk-free transactions, we implement reasonable security measures and precautionary protocols to create a safe environment for all users. These efforts constitute our commitment to platform integrity but do not constitute a legal guarantee or warranty.

Incident Reporting: We encourage users to report any negative incidents or safety concerns encountered while using our platform. Please contact us immediately with relevant documentation or evidence. Although we are not legally responsible for transactions between users, we are committed to reviewing reported issues and may take appropriate actions within our platform's scope.

Email and Notification Preferences

Service Communications: We may send you essential transactional or service-related emails, such as listing confirmations, account security alerts, and platform updates. These communications are necessary for the operation of your account and the platform.

Opt-Out Options: You can manage your communication preferences and opt out of non-essential emails by clicking the unsubscribe link provided in those emails or by adjusting your notification settings in your account preferences.

Cookies and Tracking Technologies

Use of Cookies: We employ cookies and similar tracking technologies to enhance user experience, analyze site usage, remember user preferences, and optimize functionality. These technologies collect anonymous information about how you interact with our platform.

Cookie Management: You can control cookie preferences through your browser settings, including deleting or blocking cookies. Please note that disabling certain cookies may impact your experience and the functionality of our platform.

Data Security

Security Measures: We implement appropriate technical, administrative, and physical safeguards designed to protect the personal information in our possession from unauthorized access, destruction, use, modification, or disclosure.

Data Integrity: We maintain reasonable measures to ensure that personal information is reliable, accurate, complete, and current for its intended use. However, the security of data transmission over the internet cannot be guaranteed to be 100% secure.

Your Rights and Choices

Access and Control: You have the right to access, correct, update, or request deletion of your personal information. Most of these actions can be performed directly through your account settings.

Account Deactivation: You may deactivate your account at any time through your account settings. Please note that some information may be retained in our records after account deactivation for legal, administrative, or security purposes.

Data Request: If you require assistance or have specific requests regarding your personal information that cannot be addressed through your account settings, please contact our privacy team using the information provided at the end of this policy.

Changes to This Policy

Policy Updates: We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations. When material changes are made, we will notify you by posting the updated policy on this page and updating the "Last Updated" date.

Review Encouragement: We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our platform after any modifications to the Privacy Policy constitutes your acknowledgment of the changes and your consent to abide by the updated terms.

Jurisdiction and Legal Compliance

Governing Law: This Privacy Policy is governed by and construed in accordance with the laws of Nigeria. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Nigeria.

Regulatory Compliance: We are committed to complying with applicable data protection laws and regulations in the jurisdictions where we operate. This policy is designed to align with these requirements while providing transparent information about our practices.

By using OpenSell, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. Your continued use of our platform constitutes your acceptance of these practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team for assistance.